Session replay tool

Understand the user’s entire journey on your website and make data-driven UX improvements

Do you want to research your visitor behavior and understand how to improve the website UX? User session replays hide more invaluable insights about it you might ever expect. At Creabl, we have developed a session recording tool that can help you stop guessing what your online customers really want.

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What is a session replay and what insights does it hide?

A user session replay is the ability to reproduce the visitor’s journey on a website. It includes all the user interactions on a site, such as clicks, scrolling, highlighting, typing, tapping, mouse movement, etc. A session playback shows you the visitor’s interaction with a website as close as it has been experienced in reality.

How Creabl can boost your website performance

There are many ways session replay tools, like Creabl, can help you improve website performance, deliver a more enjoyable experience, and drive the web visitor’s loyalty to your company. If you’re new to session recording tools, these use cases will help you get into what becomes possible with user visitor recordings.

Map your website visitors' journey

The most impactful benefit of free session replay tools is that they can help you map your web user’s entire journey, from the first entrance to the last interaction on a website. It allows you to investigate the potential customer behavior, understand their needs better, and adjust web design layouts to what they’d love to experience on your website. By mapping the web user’s whole interaction with your company online, you can clearly see on which web pages your potential customers experience difficulties, detect technical bugs and UI design infelicities that cause confusion, and eliminate them immediately.

Improve website navigation

You can easily build better website navigation with Creabl. This free session replay tool can help you detect friction areas and show why visitors find it complicated to transit from one web page to another

Enhance form design

The form design usually includes elements, such as fields, a call-to-action button, form location, and so on. All of them require to be optimized according to the user needs. Session replay tools allow you to test what CTA text, form location on a web page, and other design components perform better and convert sales, sign-ups, or downloads. Watch free session replays, detect visitor behavior patterns, and craft a more personalized design that addresses the user’s needs and corresponds to the expectations of different target groups.

Reduce bounce rates

You can watch user session recordings to identify where your visitors have landed on a website,

By watching a number of user session replays, you can find out specific user behavior patterns, understand what people from each of your audience’s segments experience, and what triggers them to leave a website.

Adjust your web design layout, content quality, and navigational gaps to make your site even more engaging and reduce the bounce rate.

Run website experiments

Don’t shoot in the dark with fingers crossed. Now, you can make data-driven decisions on how to improve your website usability and design. Visitor session replays can help you run more insightful experiments on your website. Testing without data means that if your experiment succeeds, it succeeds, but if not — it’s almost impossible to figure out why. On the contrary, user session recording allows you to run A/B tests of different web page versions and gather the data you need to implement your optimization plan.

What about user privacy?

User privacy is always foremost. At Creabl, we take the question of security very seriously. That’s why we have cared about creating the visitor replay solution that doesn’t collect sensitive data. It excludes information about passwords, text fields like emails, or account IDs from being recorded. Creabl provides only visual insights about how users browse on your site and generalized demographical information without saving personal user data.

Are you ready to access insights that will help your website perform like never before?

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FAQs about visitor recordings

What is a user session (visitor session)?

A user session or a visitor session is the presence of an online visitor with a specific IP address who has not visited your website recently.

Is it easy to get started with session recordings?

It’s even easier than you might expect! Just sign up for a free trial and receive a tracking code. After you place it on your website, Creabl will start collecting user sessions immediately.

How can I use a visitor session recording?

You can use visitor recordings to find our UX design bugs, learn what drives user engagement or frustration on your website, optimize site performance, and increase conversion rates.

Ready to learn your insights?

Replay the full web visitor experience to see what they see