User behavior analytics — an easy way to understand your customers

Get user behavior insights that are inaccessible for other website analytics tools

When quantitative data are powerless in providing an understanding of what your users feel and experience with your brand online — Creabl can help. Make user experience discoveries and investigate natural visitor behavior on your website. Get insights that are unavailable in standard web analytics software.

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What is user behavior analytics?

User behaviour analytics is a method of collecting and processing information about users to understand how they interact with a website or other digital products. It allows you to get insights that are impossible to learn in Google Analytics or other traditional tools, namely

What web pages drive the users’ biggest excitement or frustration

How do people interact with particular on-page elements or an entire website ecosystem

What kind of content engages visitors or makes them bored

What they really expect from your product and site

Creabl's user behavior analytics tools will help you understand "what" and "why"

With Creabl, you can learn not only “what” is going with your website, but also “why” it happens. It is one of the most helpful customer behaviour analysis tools that will help you research what causes website issues, reduces conversion rates, or drives massive audience engagement. These tools can provide all of these valuable insights.


Heatmaps will help you see at a glance what call-to-actions, animation, videos, or other clickable on-page elements drive the user’s attention. It will also allow you to see what parts of content seem irrelevant or unnecessary to your visitors. With these insights, you can attune your website layout and content to what your customers like and need.

User session recordings

By watching user session recordings, you will be able to understand how most of the users browse web pages, define particular behavior patterns, explore user pain points, and develop more convenient website navigation and menus. Adjust your customer experience according to these insights and see how your conversions are growing.

Learn more about your target audience with user behaviour analytics tools

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FAQs about visitor recordings

What is a user session (visitor session)?

A user session or a visitor session is the presence of an online visitor with a specific IP address who has not visited your website recently.

Is it easy to get started with session recordings?

It’s even easier than you might expect! Just sign up for a free trial and receive a tracking code. After you place it on your website, Creabl will start collecting user sessions immediately.

How can I use a visitor session recording?

You can use visitor recordings to find our UX design bugs, learn what drives user engagement or frustration on your website, optimize site performance, and increase conversion rates.

Ready to learn your insights?

Replay the full web visitor experience to see what they see